Thursday, October 2, 2008

The Paranoid Still Survive

Ten years after former Intel CEO Andy Grove wrote his best-selling book Only the Paranoid Survive, a report in USA Today (January 31, 2007) suggests a healthy dose of insecurity is still at the heart of CEO success. "I am driven by fear of failure," says Dennis Manning, CEO of Guardian Life Insurance of America, which has annual revenue of more than $7 billion. "It's a strong motivator for me. If I fail, maybe 50,000 people fail with me."

What do CEO's worry about? According to the PricewaterhouseCoopers 10th Annual Global CEO Survey, 37 percent of those CEOs interviewed worry about pandemics, 40 percent about global warming, and 50 percent about terrorism. The overall optimism expressed in the survey is also tempered by other considerations tied to obstacles to growth. CEOs cite the uncertain availability of skilled resources, overregulation, and low-cost competition as impediments to future growth. And, sources of future growth most often cited in the survey include penetrating new markets, M&As, and technical innovation, all areas with higher levels of risk than less venturesome options such as better penetration of existing markets.

What does all this mean for strategy and competitive intelligence? Lots. CEO intelligence needs are more complex than ever. Corporate CI practitioners have to maintain vigilance against a wide array of risks, from bird flu to offshore competitors. More importantly, against a wide array of risks, from bird flu to offshore competitors. More importantly, they have to continuously feed their CEO's paranoia. "Healthy doses of corporate insecurity help keep a company fresh and competitive and ensure that the leadership and drive . . . remain active," says Ciena CEO Gary Smith, as reported in USA Today. Intelligence reports and approaches to strategy that harness this paranoia -- by generating plausible future scenarios and corresponding strategy options -- can be highly successful. According to Martin Frid-Nielsen, CEO of telecommunications company SoonR, "Paranoid people often see problems long before their more complacent counterparts. A little bit of insecurity goes a long way to push a company toward perfection, especially when that insecurity resides in the CEO."

A dose of paranoia may be what this troubled economy needs.

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